Return Policy


Country Charm stands behind every product it sells. If for any reason you are unhappy with a product you have purchased from Country Charm, you can return it in its original packaging and condition with original tags attached within 14 days of purchase for exchange or full refund.  Please return the item purchased using an insured trackable shipping method.  Personalized items are not returnable.

Enclosed in your purchase shipment is a return form to be filled out and sent back with your return. 

Please allow up to 14 days for your refund transaction.  If you would like to exchange an item we will charge 5.75 to cover the shipping of merchandise back to you.

Food items cannot be returned.

 

If you have any questions about Country Charm’s guarantee or products, please contact us immediately at MqtCountryCharm@charter.net or 906-228-6920.